FAQ's
Frequently Asked Questions
Q: What is the Elsie Lane Art Garage Subscription Box?
A: It’s a quarterly curated box filled with hand-picked art supplies, exclusive decoupage papers, paints, tools, and fun surprises. Each box includes private video tutorials available only to subscribers—perfect for sparking creativity all year long!
Q: How do I subscribe to the box?
A: Just visit the Subscription Box page, choose your plan, and check out. Once you're in, you'll get a new box every 3 months with fresh projects and creative inspiration.
Q: What’s included in the Art in a Box kits?
A: These one-time kits are themed creative bundles with everything you need: selected paints, surfaces, decoupage papers, brushes, and step-by-step instructions or links to video tutorials. Great for solo crafting or a fun gift!
Q: Do you offer workshops or classes?
A: Yes! I host in-person workshops at the Art Garage in Spokane Valley and offer exclusive online tutorials through the subscription box. Check our Workshops page or join the email list for upcoming events.
Q: What paint brands do you carry?
A: I currently carry DIY Paint and Miss Lillian’s No-Wax Chock Paint, two gorgeous and easy-to-use lines I use in my own projects.
Q: Do you offer gift cards?
A: Yes! Elsie Lane Art Garage gift cards are a perfect treat for the creative soul in your life. They can be used on any product in the shop, including subscription boxes, kits, papers, and paint. You’ll find them on the Gift Cards page.
Q: Do you ship internationally?
A: Right now, we only ship within the U.S., but we hope to expand in the future. Stay tuned!
Q: How long will it take to get my order?
A: Most orders ship within 3–5 business days. Subscription boxes are shipped quarterly—you’ll receive an email update with shipping dates and tracking info.
Q: Can I return or exchange items?
A: Due to the nature of art supplies and custom kits, we don’t accept returns unless your item arrives damaged or incorrect. If there’s a problem with your order, please contact me—I’ll make it right!
Q: I have another question—how can I contact you?
A: You can reach me through the Contact Us page or email me at [your email]. I’d love to hear from you!